Frequently Asked Questions
Everything you need to know
How long does UC delivery take?
Most orders are delivered within 15 minutes during business hours (8am-11pm SAST). Outside these hours, delivery can take longer but is typically within a few hours.
Is my account safe? Do you need my password?
We never ask for your PUBG password or login. We only need your Player ID (the numeric ID visible on your PUBG profile). UC is delivered directly via official channels.
What payment methods do you accept?
We accept PayFast (card, Instant EFT, SnapScan), Ozow (instant bank transfer), manual EFT, and wallet balance. All in ZAR — no forex conversions.
Where do I find my PUBG Mobile Player ID?
Open PUBG Mobile, tap your profile icon (top left), and you'll see your numeric ID displayed under your name. It's usually 9-11 digits.
Can I get a refund?
If your order fails to deliver or there's a technical issue, yes. Once UC has been credited to your PUBG account, we can't reverse it. See our refund policy.
Why should I buy from PUBG.co.za instead of Midasbuy?
We offer better prices for SA players, faster local payment methods, ZAR pricing (no forex conversion), WhatsApp support in your timezone, and bonus loyalty rewards via tournaments.
How do tournaments work?
Pay an entry fee, register your squad, and compete for a cash prize pool. We'll add tournaments in the next phase launch. Learn more.
Do you sell PUBG accounts?
Not currently. We focus on UC top-ups and tournaments. Buying/selling accounts violates PUBG's ToS and can get accounts banned.